JusticeBench / Tasks

AI Task Taxonomy

50 specific tasks where AI can improve how people get legal help and how providers serve them — organized by workflow stage across all problem types and geographies.

Getting Brief Help

7 tasks

Tools for a consumer to get brief legal answers and assistance for their legal problem. People need these tools particularly during their Awareness stage, when they are trying to understand the problem, and their Orientation stage, when they are trying to get advice and details on what path is best for them. But they might need to get brief help throughout their justice journey, when they need to make important decisions and do tasks correctly.

Document Explainer

TS-01-03

Help people understand legal documents they’ve received (like notices, summons, and lawsuit documents) by summarizing what the document means and what to do next.

🛠️ 2 projects

Action Plan

TS-01-04

Lay out a step-by-step process by which a person can navigate their legal problem and choose among possible options, tailored to their situation and desired outcomes.

🛠️ 4 projects

Referral Routing

TS-01-02

Match people with appropriate legal help providers (including service organizations, tools, and information sources) by taking in their situation, triaging their situation, and matching them with a service listing.

🛠️ 5 projects

Legal Q&A

TS-01-01

Answer people's questions about their problem situation, giving brief information to help them understand their legal issues, weigh options, connect to resources, and make a plan for next steps.

🛠️ 18 projects

Deadline Calculator

TS-01-05

Determine a clear, jurisdiction-correct due date for a legal task —with a plain-language explanation of how the clock was counted and what to do before the cutoff.

Form Selection

TS-01-06

Match people to the exact, jurisdiction-specific legal paperwork they need to use for their legal issue and stage, along with explanations about what the form does, who should use it, and how to file it.

🛠️ 1 project

Issue-Spotting

TS-01-07

Identify the specific legal issues present in a person’s situation, story, or document—so they can be guided to the right help, information, or next step.

🛠️ 4 projects

Providing Brief Help

7 tasks

Tools for a service provider to offer quality brief help to consumers. Providers aim to connect with people during the Awareness and Orientation stages to ensure that people know their rights and can make strategic choices to protect their finances, housing, family, and security. They want to provide brief legal help to educate and empower the public, and possibly sign them up for fuller, in-depth legal representation.

Service Onboarding

7 tasks

Tools to help a service provider intake, screen, triage, and prepare a client to receive legal assistance. A provider may onboard a person at any stage of their justice journey, but it typically occurs when a person has gone through the Awareness and Orientation stages, and then has reached out to the provider to get help. The provider then needs to understand the person's legal problems, check if they're able to help, and decide which kind of service is a good fit.

Work Product

12 tasks

Tools to create legal documents, do research, craft narratives, file documents, negotiate, review settlements, and other legal tasks. These are used mainly in the Work Product stage when a person must complete and file many documents, but may also be needed during the Present and Negotiate stage when they have to verbally represent what they have filed, respond to questions about what is in the documents, and negotiate potential settlements.

Standard Document Filler

TS-04-01

Help people complete standardized legal forms by gathering the right data, checking for fit and accuracy, and making the process fast and user-friendly.

🛠️ 4 projects

Expert Document Drafter

TS-04-02

Help providers and advanced users draft custom, complex legal documents—like motions, complaints, or discovery requests—quickly and accurately, tailored to the case.

🛠️ 5 projects

Narrative Drafter

TS-04-03

Help people tell their legal story clearly and effectively—so decision-makers can understand and act.

🛠️ 3 projects

Contract Reviewer

TS-04-04

Help people evaluate a proposed contract or settlement agreement by checking it against their goals, legal standards, and practical consequences.

🛠️ 2 projects

Document Draft Checker

TS-04-05

Help providers and users catch errors and gaps in drafted legal documents—ensuring they’re complete, clear, and ready to file.

Electronic Filer

TS-04-06

Help people and providers file legal documents with courts correctly and efficiently—by handling formatting, submission, and confirmation.

🛠️ 1 project

Negotiation Helper

TS-04-07

Help people prepare for and engage in negotiation by clarifying goals, understanding trade-offs, and exploring workable resolutions.

Legal Researcher

TS-04-08

Conduct research across trusted legal sources, synthesizing accurate, jurisdiction-specific findings to determine how the law applies in a situation and give support to arguments being made.

🛠️ 4 projects

Service of Documents

TS-04-09

Serve court documents and other papers upon the correct party following all local rules, and getting the correct proof that it has been carried out.

Signatures

TS-04-10

Ensure that important legal documents and agreements are correctly signed, witnessed, and validated—so they are legally complete and enforceable.

Evidence Preparation

TS-04-11

Prepare, organize, and present case facts and documents—photos, messages, receipts, logs—into clear, admissible evidence packets and exhibits aligned to court rules.

Outcome Prediction

TS-04-12

Estimate the likely outcomes of a legal action or decision based on case facts, procedural posture, and available data.

Case Management

7 tasks

Tools to help a justice organization to process, sort, schedule, analyze, and track a case. These are particularly important during the Engagement stage, in which parties may otherwise miss deadlines, delay hearings, make errors, or cease participation in the case. It is also important for the backend administration of justice, to ensure that the case gets 'rightsized' procedure, the dispute can resolve promptly, and staff can operate efficiently and clearly.

Administration & Strategy

6 tasks

Tools for a justice org to manage their teams, their grants, spot trends, create strategies, and build stronger organizations. A court, legal aid group, or nonprofit needs these backend tools to understand what types of cases they have, how to report their work for funding, and how to maintain the key databases and resources they rely on.

Have a task that’s missing?

This taxonomy is community-driven. If you see a gap — a task that legal help organizations need AI for but isn’t listed here — tell us about it.

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