Appointment Booking
Make and manage appointments by coordinating availability, user needs, and service requirements to ensure timely access to help.
Task Description
The Appointment Booking task supports users and legal help teams in setting up appointments, check-ins, and service interactions at the right time and in the right format. This involves gathering user availability, understanding service prerequisites, coordinating provider calendars, and confirming logistics such as location, modality, and required documents. A well-designed scheduling workflow reduces delays, prevents drop-off, and ensures that users can access help quickly and reliably—whether for intake, follow-up meetings, workshops, or court preparation.