Payments
Manage the collection, processing, and confirmation of payments required for filings, services, or court fees so that users can move forward without delay or confusion.
Task Description
"Many legal help journeys involve required payments — such as court filing fees, service-of-process costs, or small administrative charges. The Payments task covers helping people understand what fees are owed, how and when to pay them, and how to obtain receipts or proof of payment.
For service providers, this includes securely receiving, tracking, and reconciling payments or waivers within organizational systems, and ensuring compliance with financial and ethical rules. For AI or digital systems, this task involves identifying when a payment is required, estimating amounts or fee waivers, guiding users through payment steps, and recording the transaction outcome.
The goal is to ensure that payment does not become a barrier to access—by providing clarity, flexibility, and verification in the process."