Cross-Issue Services
Cross-issue services help people who are not yet slotted into a specific legal issue track. These services help people spot their legal needs, triage them to the right services, get quick initial information and options, and give clear next steps so a person can move forward on their justice journey.
More About This Legal Services Area
Cross-issue services are designed to spot and triage what legal issues are present and give them initial info and guidance, often at the beginning of their legal journey. These services support people dealing with a range of legal issues—such as housing, family, benefits, or consumer problems -- who may not yet know exactly the precise legal issue they are dealing with. These services often help people identify their issue, get an initial set of info & resources about their issue, and options for what they can do next. Often there are teams working on legal help websites, online tools, guides, pamphlets, hotlines, and clinics that do this kind of help.
LIST (Legal Issues Taxonomy) Code
AI Projects around this Legal Issue
Hear Me Out
A free, AI-assisted platform that helps people in Australia describe their experience and get tailored guidance on where and how to lodge complaints, starting with NSW and Federal bodies and expanding to Victoria.
Courtroom5 AI-Assisted Legal Documents
A platform that helps self-represented litigants manage civil cases and generate first-pass filings through an AI-guided, rules-aware document workflow, paired with training, community support, and optional limited-scope lawyer review.
Caddy Q&A copilot
Caddy is an AI co-pilot developed by Citizens Advice in England to support legal advisers, helping them deliver faster, supervised answers with trusted information.
CaseStrainer
An open-source tool to verify whether U.S. legal case citations are real or fabricated—helping safeguard against AI hallucinations.
Juris Legal Research Chatbot
An AI chatbot that centralizes Lone Star Legal Aid’s most relevant legal resources, enabling faster, more consistent, and more cost-effective research for attorneys, paralegals, and legal staff.
Sandi
A bilingual (English/Spanish) digital assistant on the Miami-Dade Courts website that guides visitors to court information and Family Division self-help resources, with optional voice input and live paralegal handoff.
Beagle+
Beagle+ is an AI-powered legal information assistant developed for British Columbia that uses retrieval-augmented generation (RAG) to deliver accurate, jurisdiction-specific legal guidance.
A2J ImageGen: Visualizing Legal Documents with AI
An AI prototype to help transform complex court forms, fliers, and training materials from text into visual-first, well-designed materials for litigants
LIA
An AI-powered virtual legal assistant from LANC that helps North Carolinians navigate common civil legal problems with plain-language, bilingual guidance and referrals.
Navi community support chatbot
An AI-powered chatbot that helps community members identify legal issues, find appropriate referrals, and access self-help resources in plain language.
Project LACI
Project LACI (Legal Aid Content Intelligence) helps organizations maintain content that has legal information, including generative AI RAG materials, keeping them up to date with changes to the law.
Access Engine
A national, AI-powered question-and-answer platform that routes public legal questions to verified, jurisdiction-specific knowledge bases maintained by legal aid and court partners.