Nevada Family Court chatbot
An AI-supported, multilingual assistant on Nevada’s court self-help site that provides information and guided steps for common family-court processes, grounded in court-approved materials.
About This Project
The Nevada Administrative Office of the Courts offers an AI-powered chatbot on the state’s Self-Help Center website to assist self-represented users with family-court procedures. The system uses a retrieval-augmented approach to surface information from court-approved resources and presents it in more than 50 languages. It is configured for privacy (anonymous use, no accounts) and includes standard legal-information disclaimers. The chatbot complements existing self-help tools—forms, guided interviews, and instructional content—and is monitored by staff who review transcripts to improve accuracy and identify content gaps.
CiviLaw.Tech built the chatbot with the Nevada Supreme Court and the Legal Aid Center of Southern Nevada. It covers divorce, custody, name changes, and protection orders, and it runs inside the court's Microsoft Azure environment. Stephanie McDonald and her team read every chat transcript to check accuracy and find gaps in the knowledge base. A safety protocol directs users to call 911 when they describe a dangerous situation.
Read more from the technical and content experts who are building the system about their process.
JusticeBench lists this project for research and development purposes only. Listing it does not constitute an endorsement, recommendation, or approval by the Stanford Legal Design Lab. See the Terms of Use.